Legal

Privacy Policy

This Privacy Policy explains how Cadera collects, uses, shares, and protects information when you visit our website, use our services, communicate with us, or interact with the Cadera platform.

1. Information We Collect

  • Name
  • Business name
  • Email address
  • Phone number
  • Billing information
  • Account information
  • Communications
  • Form submissions
  • Website usage data
  • Device and browser information
  • IP address
  • Cookies and similar technologies
  • Customer relationship and lead information entered into the Cadera platform
  • Information submitted through connected websites, forms, calendars, phone systems, messaging tools, and integrations

2. How We Use Information

  • Provide and operate Cadera
  • Create and manage accounts
  • Configure customer systems
  • Process payments
  • Provide support
  • Communicate with customers
  • Send service-related notifications
  • Provide SMS and email communications where authorized
  • Automate follow-up and customer communication
  • Improve the product
  • Analyze usage
  • Prevent fraud or misuse
  • Maintain security
  • Comply with legal obligations

3. Customer Data

Businesses using Cadera may upload or collect information about their own customers, leads, prospects, employees, or contacts. The business customer remains responsible for having the appropriate rights and permissions to collect, upload, contact, and use that information. Cadera processes this information to provide the service.

4. SMS and Phone Communications

Cadera may support business texting, calling, missed-call text back, appointment reminders, follow-up messages, and other communication features. Customers are responsible for obtaining required consent before sending marketing or automated communications. Message and data rates may apply.

Recipients may reply STOP to opt out of SMS communications where applicable.

5. Email Communications

Cadera may support transactional and marketing email communications. Recipients can unsubscribe from marketing emails using the unsubscribe link where applicable.

6. Cookies and Analytics

The website may use cookies, analytics tools, tracking technologies, pixels, and similar technologies for functionality, performance, security, analytics, and marketing. Users may be able to control cookies through browser settings.

7. Third-Party Services and Integrations

Cadera may work with or integrate with third-party providers such as payment processors, communications providers, cloud hosting providers, analytics providers, calendar platforms, email providers, social platforms, CRM and integration tools, and advertising platforms. These third-party services have their own privacy policies that govern how they handle information.

8. How Information May Be Shared

Cadera may share information with service providers, infrastructure providers, payment processors, communications providers, analytics providers, professional advisors, and legal authorities where required. Cadera does not sell personal information in the ordinary sense of selling customer lists for money.

9. Data Retention

Information may be retained for as long as necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, enforce agreements, and protect legitimate business interests.

10. Data Security

Cadera uses reasonable administrative, technical, and organizational safeguards to protect information. No system can guarantee complete security, and Cadera does not make absolute security guarantees.

11. User Rights

Depending on location, users may have rights to access personal information, correct information, request deletion, object to certain processing, request a copy of information, and opt out of certain communications. Requests can be submitted using Cadera's contact information below.

12. Children

Cadera is intended for businesses and is not directed to children under 13.

13. U.S. Users / State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable law. Cadera will respond to qualifying requests consistent with those laws.

14. Changes to This Policy

Cadera may update this Privacy Policy from time to time. The "Last Updated" date near the top of this page reflects the most recent revision.

15. Contact

Cadera

Website: cadera.us

Email: info@cadera.us

This Privacy Policy is provided for informational purposes and does not constitute legal advice.